RETURNS & EXCHANGES
You may return any item purchased from FightCamp for refund or exchange for any reason within 30 days, provided the item is unused and it’s original packaging. Only items purchased from our online store (joinfightcamp.com) can be returned through this process.
- Please email firstname.lastname@example.org and follow the simple instructions of our support team.
- Customers are responsible for return shipping fees, unless otherwise instructed by a member of the FightCamp customer service team. Because of the size and weight of the items, return shipping may cost up to $300 or more.
- For exchanges, please contact FightCamp’s customer service.
- Follow our support team’s simple instructions.
- For exchanges, customer is responsible for shipping costs associated with product return. FightCamp will pay cost of shipping the replacement merchandise.
FIGHTCAMP RETURN & EXCHANGE POLICY COMPLETE DETAILS:
Questions? Please call customer service:
(10AM - 5PM PT, Monday-Friday)
Refunds will be credited by the same method in which items were originally purchased, provided the item is returned within 30 days of the order being delivered.
All products being returned must be returned in original packaging and must not be used. Fightcamp reserves the right to decline a return request on opened, used merchandise that is not in a condition deemed acceptable.
The customer will be responsible for shipping the item back to FightCamp prior to any refund being issued. Customer is also responsible for shipping costs associated with product return.
For exchange requests, customer is responsible for shipping costs associated with product return. FightCamp will pay cost for shipping of the replacement merchandise.
FightCamp cannot be responsible for lost or missing packages and recommends that customer place tracking numbers on returned merchandise.
Returns will be processed within 5 business days of arrival at our warehouse. FightCamp customer service will send an email notification once your refund has been processed. Please allow up to 14 days for your refund to appear on your bank statement, as bank processes for applying credits vary by institution. Please note that refunds will be issued to the original method of payment.
This policy does not cover normal wear and tear that results from the use of our products.
Returns and exchanges of items that were not purchased through joinfightcamp.com cannot be returned through these processes. Please contact the original retailer of purchases for instructions on exchanges and returns.